• Ongoing
    Proofreading and copy-editing
    Proofreading and copy-editing is done as an integral part of all material development work, and we also provide these specific services to individuals and corporates with a quick turnaround time. This includes a variety of material for publication, various reports, and advertising and marketing materials.
  • Ongoing
    Joint Venture – retail insurance training
    Intelesi has struck a deal to provide accredited training within the insurance sector. This project is a powerful way of dealing with poverty, inequality and unemployment, as black brokers qualify and differentiated streams of retail insurance clients are serviced professionally.
  • 2024
    National School of Government (NSG)
    Arlene has been re-appointed as an IIC (expert consultant) from April 2024-March 2027. Recently reviewed readings and lectures on intergovernmental relations, and prepared 4 IGR units with readings and activities aligned to sections of the lectures, with a clear e-learning pathway
  • 2024
    International Labour Organisation (ILO)
    Development of a SOP on addressing decent work conditions on board fishing vessels within the fishing industry. The SOP minutely lays out and defines the role of each relevant GOSA department mandated with the inspection of fishing vessels, and the supplementary roles of trade unions, civil society organizations, and other relevant partners that also provide support in identifying and addressing red flags on board national and foreign fishing vessels, and provide victim support services. And it sets an entry level standard for inspection / joint inspection of vessels as per legislative requirements; assistance with cases where working conditions are not as per industry standards; and assistance with forced labour cases.
  • 2023
    The Green Side
    Research, conceptualization and development of scripts and visual cues for two series of online courses. Voice-over narration of the content is supported by strong visual cues as an avatar guides the participant through the content. The courses will be ‘pay for use’ and available on an international online platform.
  • 2022
    Crystal Education & Training – quality management learner guide development and training
    Technical Vocational Education and Training (TVET) college staff are enriched by quality management training on materials developed, facilitated, and supported by Intelesi. This aims to institutionalise the pursuit of quality within the colleges for the benefit of all stakeholders.
  • 2022
    Crystal Education & Training - quality manual enrichment
    The enrichment of the content of a quality manual with academic research, theory, practical tasks/activities, and templates, goes a long way to guide and assist readers on their quality journey.
  • 2022
    Crystal Education & Training – development within Life Orientation
    Innovative methodologies for the broad subject of Life Orientation aim to assist LO teachers to maximise teaching opportunities as they create linkages and use new skills.
  • 2022
    MGSLG (Matthew Goniwe School of Leadership and Governance) – editing academic papers & reports for publication
    Editing and proofreading academic papers and reports before publication ensures that undetected errors are corrected timeously, resulting in publications of higher quality and readability.
  • 2022
    International Labor Organization (ILO) – statement of interest preparation
    Intelesi assisted the ILO with the preparation of a response to a Joint Trafficking in Persons Committee, for funding for projects to act against trafficking in persons.
  • 2021-2022
    National School of Government (NSG) - The Green Economy
    The environmental crisis cannot be denied, and an online green economy course with a practical, workplace-based component has been designed and developed to inform, educate, and encourage the public sector to make a difference within their jobs.
  • 2021-2022
    National School of Government (NSG) - The Green Economy
    The environmental crisis cannot be denied, and an online green economy course with a practical, workplace-based component has been designed and developed to inform, educate, and encourage the public sector to make a difference within their jobs.
  • 2021
    Railway Safety Regulator (RSR) - Values Behaviour Change Management Project
    A bold plan to change values behaviour within the RSR was done by way of facilitated virtual staff engagement discussions and workshops, and a series of online interviews. Ultimately, RSR values behaviours were devolved and scenarios informed animations and other tools to integrate the behaviours into the everyday conduct of staff. An awareness campaign further entrenched long-term change.
  • 2021 & 2022
    TOPS Creative Solutions – proofreading, copy-editing and copy writing
    Provided regular services for TOPS’ high profile clients’ advertising, social media, and internal publications.
  • 2021
    TOPS Creative Solutions – Liebherr newsletter Winter Edition 2021
    Conducted interviews and wrote engaging articles for the newsletter.
  • 2021
    VVOB - Keep it Cool: Climate Change Education Project
    Sets of well researched, designed, and developed infographic handbooks and a poster serve to inform, guide, and inspire teachers and SLTs to strongly weave important climate change issues into their curriculum activated teaching and learning programmes.
  • 2020
    Crystal Education & Training – GBV booklet: @iamkarabo
    Intelesi assisted with the development of the booklet that contributes to the fight against gender-based violence (GBV) in South Africa. It deals explicitly and frankly with this scourge by way of a four-pillar strategy, with strong community involvement.
  • 2020
    Crystal Education & Training - Methodist Church leadership training manual
    Intelesi added contextual and historical information to enhance a training manual for some members of the Methodist Church of South Africa, to develop gender sensitive leaders.
  • 2020
    International Organization for Migration (IOM) – online training of the Victims of Trafficking (VoT) Standard Operating Procedure
    The participative webinars were intended to inform the participants, encourage them to prepare for their sessions, and to assess their knowledge of the SOP. It required the collaboration of the various departments to ensure the effective implementation of the SOP.
  • 2020
    International Organization for Migration (IOM) - Victims of Trafficking Standard Operating Procedure
    The development of the VoT SOP for Government officials (from DHA, DoH, DEL, DSD) is supported by the manuals prepared for each department. and incorporates the requirements of vital new legislation and procedures. This work is vital to ensure effectiveness in the fight against trafficking in persons; international funding; and enhanced collaboration between related departments.
  • 2020
    National School of Government (NSG) - The Art of Facilitating Socio-Economic Engagement: Traditional Leaders handbook
    The role of traditional leaders is vital, and the participatory socio-economic engagement booklet covers all aspects of working in and with their communities. Practical activities add value to the handbook, which is easy to follow and fully supported by the facilitators’ guide.
  • 2020
    National School of Government (NSG) – Community Development Workers (CDW) facilitator guide
    The facilitators’ guide for the Art of Facilitating Participatory Community Engagement course guides facilitators as they help CDWs to develop practical skills and gain useful knowledge about operating in often difficult circumstances.
  • 2020
    National School of Government (NSG) - The Art of Facilitating Socio-Economic Engagement: Traditional Leaders handbook
    The role of traditional leaders is vital, and the participatory socio-economic engagement booklet covers all aspects of working in and with their communities. Practical guidance, useful hints, and relevant templates help them to be effective and efficient leaders.
  • 2020
    Training Force - COVID-19: Risk and Management short course
    The onset of COVID-19 required urgent online training for a variety of participants in the workplace. Online content guided by voice-over; some video content; infographics; and online assessments ensured coverage of the vital aspects of COVID-19 risk and management when it was needed most – at the start of the pandemic.
  • 2019
    Crystal Education & Training - student support services handbook
    Providing a comprehensive student support services handbook for a community college ensured that students would be well informed about all aspects of college.
  • 2019
    International Organization for Migration (IOM) – curriculum on Trafficking in Persons in the South African context
    Trafficking in Persons is a bigger problem than most people realise, and SA is committed to reducing/eliminating this crime. Various departments need to be familiar with and adhere to new laws and procedures in this regard. Intelesi developed new manuals (following work done in 2009), and provided train-the-trainer workshops for each of the four departments (DHA, DoH, DEL, and DSD) on Trafficking in Persons. The extensive training that took place subsequently contributed to SA’s improved rating of Tier 2 on the US Watchlist in 2020. Sadly, SA was downgraded to the Tier 2 Watchlist in 2021, due to changes within the NPA, and the impact of COVID on departmental activities.
  • 2019
    National School of Government (NSG) - The Art of Facilitation: Participatory Community Engagement: Community Development
    A participatory community engagement booklet and programme that covered all aspects of working in and with communities provides useful information, tips, and templates for those working under challenging conditions.
  • 2019
    TFG (The Foschini Group) - Store Manager/Area Manager Development Programme
    Online training on TFG Employee Relations utilised a concise PowerPoint format, with hyperlinks to further relevant content and explanations, providing relevant information accessibly and conveniently.
  • 2018-2019
    Urban Earth - GIZ Adaptation materials
    It is imperative to adapt how we do things and what we do, in light of the impacts of climate change. New materials supplement other compulsory national training materials.
  • 2018
    Innovative Cancer Care Foundation/Access to Innovative Care Foundation (ICCF/AICF) - Chemotherapy SAfety programme
    Ongoing training for oncology professionals is necessary to ensure their development and awareness of all aspects of cancer patient care.
  • 2018
    ICG (International Colleges Group) - Grade 10 and Grade 12 CAPS assessments
    Developed assessments to supplement ICGSA study guides, to exacting requirements.
  • 2018
    Mass Discounters - category leadership immersion programme
    Designed, developed, and facilitated a change programme for old and new employees appointed into a new organisational structure within Mass Discounters.
  • 2018
    National School of Government (NSG) - communication handbook review
    Government employees benefited from a workshop around communication within and across departments, supported by an updated and refined handbook.
  • 2018
    National School of Government (NSG) – Coaching for Leadership Development (CLD)
    Developed a facilitator guide for the CLD programme to ensure optimum teaching and learning.
  • 2018
    TFG (The Foschini Group) - Store Manager/Area Manager Development Programme
    Comprehensive learning materials aimed at practical learning for managers who need to be fully aware of requirements, policies, and procedures for all areas of their work.
  • 2018
    Urban Earth – UNDP Lesotho staff training on reducing vulnerability to climate change (RVCC)
    The aim of the project was to train employees of the Lesotho Ministry of Forestry, Range and Soil Conservation’s socio-economic unit to reduce vulnerability to climate change in the region.
  • 2017
    Innovative Cancer Care Foundation/Access to Innovative Care Foundation (ICCF/AICF) - induction to cancer care for nurses
    The induction programme for oncology nurses was at the appropriate level, accessible, and maximally useful for their Continuous Professional Development (CPD).
  • 2017
    MGSLG (Matthew Goniwe School of Leadership and Governance) - IQMS
    This integrated quality management system was developed to move teachers from compliance with the IQMS to implementing improvement in practise. Intelesi quality assured, and project managed the project within tight time frames.
  • 2017
    ICG (International Colleges Group) - Grade 10 and Grade 12 CAPS study guides
    These study guides provided support and guidance to distance learners throughout the completion of their qualification.
  • 2017-2018
    Educor - introduction to teaching and learning in higher education
    This was an online programme that aimed to equip new lecturers/lecturers with no formal training in teaching/facilitation to teach in higher education, covering essential elements of effective teaching and learning.
  • 2017-2018
    Educor – education qualification development
    Achieving accreditation for a range of education qualifications is a complex process that requires adherence to specific requirements of the Department of Higher Education and Training (DHET), Council on Higher Education (CHE), and the South African Qualifications Authority.
  • 2017-2018
    National School of Government (NSG) - Mentoring Skills for Supervisors (MSS)
    This blended learning programme aimed to support supervisors/managers in mentoring employees going through the Compulsory Induction Programme (CIP). Peer Learning Exchanges (PLEs) as a collaborative platform for the exchange of ideas was introduced.
  • 2017-2018
    SAIDE - Adv.Dip.Ed. Leadership and Management SLM (Principalship)
    This qualification is compulsory for all aspirant school principals and is accredited by seven universities, in a blended mode of delivery. Intelesi developed several of the modules.
  • 2017-2018
    TFG (The Foschini Group) – quality management system
    The Quality Management System (QMS) and customised (NQF Level 2) learning content were part of a Wholesale and Retail Operations qualification to be provided by TFG as an accredited training provider.
  • 2017-2019
    Educor – education qualification content development
    The development of a wide range of content for qualifications requires meticulous project management; subject matter expertise; excellent writing; adherence to standards and requirements; and quality control.
  • 2017-2020
    National School of Government (NSG) – compulsory induction programme (CIP)
    This extensive programme is essential for the confirmation of probation of all public servants. It is intended to inform and induct newly appointed public servants at each level, in a highly customised and understandable manner.
  • 2015
    Mine Health Safety Council (MHSC) - Campaign against sexual harassment in mines
    The campaign around sexual harassment in mines was informed by extensive research across 25 mines, following which a video was created that is distributed to all mines, providing a process for dealing with sexual harassment.
  • 2013-2014
    Department of Agriculture, Forestry and Fisheries and Environmental Affairs – guidelines to enhance sectoral potential
    Guidelines in the form of a small business toolkit were developed for specific sections within the forestry sector to enhance the potential of enterprises and roll out pilot training programmes. The sectors were beekeeping, charcoal, sawmilling, and tree growing.
  • 2012
    MGSLG (Matthew Goniwe School of Leadership and Governance) – School Governing Body Toolkit
    This toolkit aims to clarify the roles and responsibilities and support newly appointed school governing body members, to ensure that they are fully empowered to approach this important function.
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