Our Story


A bit of history

Intelesi was founded by Arlene Walsh in 2007, after a long stint in academia and the NGO and formal education sectors. We have produced quality, accredited and non-accredited learning solutions for a wide portfolio of clients, from government, NPOs, international agencies, and training providers, to large private corporate clients.

Since inception, Intelesi has also expanded its network of expert freelance providers. This enables flexibility for unique projects and clients, from subject-matter expertise, to editing and design skills.

What we do

Intelesi provides comprehensive, customised learning solutions for a unique range of development needs:

  • Develop accredited and non-accredited learning content to meet clients’ specific organisational goals.

  • Conduct development needs analyses and design the best route forward, based on each client’s structure and objectives.

  • Develop content for face-to-face training; online training; and programmes to reinforce learning after formal contact training has concluded.

Provide nuanced services for smaller needs, such as gap analysis in existing material; addressing stylistic needs (content and look and feel); updating knowledge gaps and refreshing stale material to reflect current academic trends. Intelesi also offers proofreading, copy-editing and copy writing services.

Our 'big picture' approach

We take a ‘big picture’ approach to working with clients, with an eye on what the organisation needs in terms of its bottom line, its people, and the development of its brand and culture. 

This approach relies on collaboration in terms of understanding how the organisation operates, and an awareness of the organisation’s brand and objectives.

Quality Assurance

We ensure quality by:

  • Subjecting every document to scrutiny, with 10 iterations in the development process.

  • Consulting with the client to understand what is needed, and getting sign-off at key milestones.

  • Using subject-matter experts for development and verification of content.

  • Using language experts for writing, editing, and proofreading of content.

  • Using fewer words rather than more.

  • Referencing all work – acknowledging what others have done in the field, and ensuring quality by knowing the source of information.